Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS ABOUT LADYSYSTEM®
Vaginal cones and urinary stress incontinence
If you cannot find an answer to your own question in this section, please send it to us via our Contact us page.
- What happens if LadySystem® is backordered?
- An email will be sent to you regarding this issue. No billing will be credited to your card until the product is available.
- What is the displayed price?
- The price is the one displayed next to the item offered on the Site. Duchesnay Inc. reserves the right to modify at all times the price of the items offered on the Site without prior notice. All prices are in CAN currency.
- Are there applicable sales taxes?
- No, there are no applicable sales taxes on LadySystem®.
- How can I know the status of my order?
- On the My Account page, under My Orders, different links allow you to see your completed orders and those that are in progress as well as information pertaining to shipping.
- How to order LadySystem®?
- To order LadySystem®, simply click the ‘add to cart’ button. In the cart, enter the number of products you would like to purchase. Click ’Checkout’ to go to the next step.
- Billing Details
You must identify your name, billing address, email address and telephone number. Click on Continue to go to the next step.
- Delivery Details
You must identify the location (shipping address) where the shipment will be sent. Click on Continue to go to the next step.
- Delivery Method
Standard delivery mode is set per default. Click on Continue to go to the next step.
- Payment Method
Click on your preferred choice of payment. Click on Continue to go to the next step.
- Confirm Order
This section provides the summary of your order. All you need to do is enter your credit card number, the card expiry date and the security code on the back of the card.
You can cancel the order or complete it using the following buttons: Continue or Cancel.
- Billing Details
- How can I cancel an order?
- If you wish to cancel an order, please contact our customer services department at 1 877 833- 7734 or here.